FAQ: The Skull Zodiac
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Shipping

The shipping will be calculated after the campaign ends.

But to give you an idea of the shipping costs: because these items are small and light, Australian orders will be between $8-$13 depending on your location - all will be sent with tracking.

International orders:

I’m so sorry, but I’m not shipping to the UK at the moment - if you’re in the UK and have a friend in Australia (or somewhere else!) that you’d like me to ship to on your behalf, I can definitely do that for you!

Shipping is based on the weight of each order - without knowing that I can only give a rough idea of the cost. To most areas of the world it will likely be $20-25, to Europe $25-30, including tracking.

Last updated: June 12, 2021 20:48

Timeline

I’ve allowed extra extra time for this whole project to be completed - if you’ve backed a Kickstarter campaign before, you’re probably also familiar the types of delays that can happen when a project creator is suddenly trying to manufacture, check, and fulfill hundreds of orders.

And while I can manage the acrylic brooch side of the making, I don’t know how many orders the enamel pin manufacturer might already have in the pipeline, so I’ve added an extra month, just in case!

MAY Kickstarter Launches

JUNE Kickstarter ends Surveys are sent out Funding hits my account Pins are ordered

JULY Manufacturer: makin’ pins! Me: makin’ brooches!

AUGUST Manufacturer: still makin’ pins! Me: still makin’ brooches!

SEPTEMBER Receive pins Sort and put on backing cards Pack all orders and send!

Of course, if you have ordered just an acrylic brooch (or prints) and I’m able to get your order out earlier, then I will!

Last updated: June 12, 2021 20:49

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: August 2021

Last Updated At: 05/27/21
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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